how to connect hp deskjet 3755 to wifi

My HP DeskJet 3755 Wireless Printer Won’t Connect to WiFi – Easy Guide

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The HP DeskJet 3755 is a versatile and compact printer designed for convenience, especially with its wireless printing capability. However, encountering issues while connecting it to WiFi can be frustrating. This guide provides detailed steps to troubleshoot and resolve WiFi connectivity issues with your how to connect hp deskjet 3755 to wifi, ensuring a smooth and efficient setup process.

Understanding Common Causes of Connectivity Issues

Before diving into troubleshooting, it’s essential to understand the common reasons why your HP DeskJet 3755 might not connect to WiFi:

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  1. Incorrect WiFi Credentials: Entering the wrong SSID or password can prevent the printer from connecting.
  2. Network Configuration: The printer may face issues with incompatible router settings or network bands (e.g., 5 GHz instead of 2.4 GHz).
  3. Distance from Router: If the printer is too far from the WiFi router, the signal strength may not be sufficient.
  4. Device Interference: Electronic devices near the printer and router can cause interference.
  5. Outdated Firmware: Older printer firmware may not support modern network protocols.
  6. Setup Mode Expiry: If the printer is not in Setup Mode during the connection process, it won’t connect to WiFi.

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Preliminary Checks

Before proceeding with detailed troubleshooting, complete these initial checks:

  1. Restart the Printer and Router
    • Power off both devices and wait for 30 seconds before turning them back on. This can resolve temporary glitches.
  2. Verify Network Credentials
    • Confirm that you are using the correct WiFi network name (SSID) and password.
  3. Ensure Printer is in Setup Mode
    • When the printer is in Setup Mode, the Wireless light blinks. If not, reset the network settings by pressing and holding the Wireless and Cancel buttons on the printer for 5 seconds.
  4. Check Compatibility
    • Ensure your router is operating on a 2.4 GHz network band, as the HP DeskJet 3755 does not support 5 GHz networks.
  5. Reduce Distance and Interference
    • Place the printer closer to the router and away from devices like microwaves, cordless phones, or metal objects.

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Troubleshooting Steps for HP DeskJet 3755 WiFi Connectivity

If the preliminary checks don’t resolve the issue, try these troubleshooting steps:

1. Use the HP Smart App for Reconnection

The HP Smart app simplifies the wireless connection process:

  • Download and install the app on your smartphone, tablet, or computer.
  • Reset the printer’s network settings as described earlier.
  • Open the HP Smart app and select “Add Printer.”
  • Follow the on-screen instructions to reconnect the printer to your WiFi.

2. Verify WiFi Network and Printer Settings

Sometimes, incorrect settings can cause connectivity issues:

  • Open your WiFi router settings through a browser by entering the router’s IP address.
  • Check if the 2.4 GHz band is enabled and broadcasting.
  • Ensure there are no MAC address filters or restrictions preventing the printer from connecting.

3. Update Printer Firmware

Outdated firmware can cause compatibility issues:

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  • Download the latest firmware for your printer from the HP Support website.
  • Install the update using the HP Smart app or the printer software on your computer.

4. Connect Using WPS (WiFi Protected Setup)

If your router supports WPS, follow these steps:

  1. Press and hold the Wireless button on the printer for 3 seconds until the Wireless light starts blinking.
  2. Within 2 minutes, press the WPS button on your router.
  3. Wait for the Wireless light on the printer to turn solid, indicating a successful connection.

5. Manually Assign an IP Address

If the printer is unable to obtain an IP address automatically:

  1. Open the HP Smart app or printer software.
  2. Navigate to the Network Settings or Wireless Settings section.
  3. Assign a static IP address compatible with your network’s range (e.g., 192.168.1.100).

6. Temporarily Disable Security Settings

Some security settings on your router may block the printer:

  • Disable firewalls, MAC address filtering, or parental controls temporarily.
  • Reconnect the printer to WiFi and re-enable these settings afterward.

7. Reset the Printer to Factory Settings

If all else fails, reset the printer to its default factory settings:

  1. Turn off the printer.
  2. Press and hold the Power and Cancel buttons simultaneously for 10 seconds.
  3. Turn the printer back on and reconnect it to WiFi.

Advanced Troubleshooting: Checking Network Diagnostics

If connectivity issues persist, use the printer’s built-in network diagnostics tools:

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  1. Print a Wireless Test Report
    • Press the Information button on the printer.
    • Review the report to identify issues like signal strength or incorrect settings.
  2. Run the HP Print and Scan Doctor
    • Download the HP Print and Scan Doctor from the HP Support website.
    • Use the tool to diagnose and fix WiFi issues.

Common Error Messages and Fixes

1. “Printer Not Found”

  • Ensure the printer is powered on and in Setup Mode.
  • Restart your printer and router.
  • Verify the device running the HP Smart app is on the same WiFi network.

2. “Incorrect Password”

  • Double-check the WiFi password and re-enter it.
  • Reset the network settings and try again.

3. “No Internet Access”

  • Check the router’s internet connection.
  • Restart the router and ensure the WiFi network is active.

Additional Tips for Stable WiFi Connectivity

  1. Use a Mesh WiFi System
    • A mesh system ensures stable WiFi coverage across large spaces.
  2. Place the Printer Strategically
    • Avoid placing the printer in corners or areas with poor signal strength.
  3. Regularly Update Software and Firmware
    • Keep your printer, router, and connected devices updated for compatibility.
  4. Enable Guest Network
    • Use a dedicated guest network for the printer to reduce interference from other devices.

When to Contact HP Support

If you’ve tried all the steps above and your HP DeskJet 3755 still won’t connect to WiFi, it may be time to contact HP Customer Support. Be prepared to provide:

  • Printer model and serial number.
  • Details about your network setup.
  • A summary of troubleshooting steps already attempted.

Conclusion

WiFi connectivity issues with the HP DeskJet 3755 can be resolved with proper troubleshooting. By following the steps outlined in this guide, you can identify and fix common problems, ensuring seamless wireless printing. With the printer successfully connected, enjoy the convenience of wireless printing, scanning, and copying from anywhere within your home network.

Connecting your HP DeskJet 3755 to WiFi unlocks the full potential of this compact printer, allowing you to print wirelessly from multiple devices. Whether you use the HP Smart app, WPS, or the printer software, the setup process is straightforward and user-friendly.

With the printer successfully connected, you can enjoy the convenience of wireless printing, scanning, and copying, making your home office or personal workspace more efficient and productive.